1. Why You Are Reading This

SoftHab Technologies, together with its affiliates and subsidiaries (collectively, "SoftHab," "we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy explains what personal data we collect, why we collect it, how we use and share it, and the rights available to you.

This Policy applies when you visit softhab.com and related subdomains, contact us via forms or email, use our client portal, apply for careers, or engage our software development and product services globally.

Please read this Policy carefully. By using our Services, you acknowledge the practices described here. Our websites are not directed to children under 16, and we do not knowingly collect personal data from minors.

2. Who Is Responsible for Your Data

For most processing activities described in this Policy, SoftHab acts as the data controller—meaning we determine how and why your personal data is processed.

SoftHab Technologies, 33 Kawran Bazar, Shah Ali Tower (5th Floor), Tejgaon, Dhaka 1215, Bangladesh, is the primary entity responsible for data protection inquiries.

Where we process data on behalf of enterprise clients under a signed agreement, we may act as a data processor. In those cases, the client's privacy notice and contract terms govern project-specific data handling.

3. Information We Collect

We collect only the information necessary to deliver our Services, respond to inquiries, and improve your experience.

4. How We Use Your Information

We use personal data for the following purposes:

• Responding to inquiries and providing customer support
• Delivering software development, design, AI, and product services
• Managing contracts, invoices, and client accounts
• Recruitment and talent evaluation
• Improving website performance, security, and user experience
• Sending service updates, newsletters, and marketing (with consent where required)
• Complying with legal, tax, and regulatory obligations
• Protecting against fraud, abuse, and security threats

5. Legal Bases for Processing (GDPR)

Where the EU General Data Protection Regulation (GDPR) or similar laws apply, we rely on one or more of the following legal bases:

• Consent — for marketing communications, optional cookies, and recruitment where applicable
• Contract — to perform services you have requested or prepare a proposal
• Legitimate interests — to operate our business, secure our systems, and improve Services, balanced against your rights
• Legal obligation — to meet tax, accounting, employment, and regulatory requirements

6. How We Share Information

We do not sell your personal data. We may share information only as described below:

• Service providers — cloud hosting, email, CRM, analytics, payment processors, and recruitment tools under contractual safeguards
• Professional advisors — lawyers, auditors, and accountants bound by confidentiality
• Business transfers — in connection with mergers, acquisitions, or asset sales with appropriate notice
• Legal requirements — when required by law, court order, or to protect rights and safety
• With your consent — when you explicitly authorize disclosure

International clients should note that data may be processed in Bangladesh and other countries where our providers operate. We implement appropriate safeguards for cross-border transfers where required.

7. Data Retention

We retain personal data only as long as necessary for the purposes described in this Policy, including to fulfill contracts, resolve disputes, and meet legal obligations.

Recruitment data is typically retained for a limited period unless you consent to longer storage. Client project data is retained according to contract terms and applicable law. Marketing data is retained until you withdraw consent or unsubscribe.

When data is no longer needed, we securely delete or anonymize it.

8. Cookies & Analytics

Cookies are small text files stored on your device. We use cookies to enable core site functionality, remember preferences, analyze traffic, and measure campaign effectiveness.

You can manage cookies through your browser settings. Disabling certain cookies may affect site functionality. For browser-specific instructions, visit your browser's help documentation.

9. Security Measures

We implement technical and organizational measures to protect personal data, including access controls, encryption in transit where applicable, secure hosting environments, employee training, and incident response procedures.

No method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

10. Your Privacy Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your data where legally permitted
• Object to or restrict certain processing activities
• Request data portability in a structured format
• Withdraw consent at any time for consent-based processing
• Lodge a complaint with a supervisory authority

To exercise your rights, contact us at enquiry@softhab.com. We may need to verify your identity before responding. We aim to respond within 30 days.

11. Children's Privacy

Our Services are not intended for individuals under 16 years of age. If you believe we have collected data from a child, please contact us and we will take appropriate steps to delete it.

12. Changes to This Policy

We may update this Privacy Policy periodically. The "Last Updated" date at the top reflects the latest revision. Material changes will be posted on this page. We encourage you to review this Policy regularly.

13. Contact Us

For privacy questions, data subject requests, or concerns about this Policy: